Which wood resin do you use?
Can all wood resins be used to make wood shavings litter?
What happens when wood shavings are heated?
What is the difference between unscreened and screened wood shavings?
What is the difference between second grade shavings and first grade shavings?
What are the advantages of having fine, medium and large shavings?
What is the advantage of sealed plastic bags over paper bags?
What is the difference between heat sealed bags versus stapled bags?
Are your bags totally waterproof?
What is the pressure used to compress the bags and what is the ratio of compression?
What is the weight of a bag?
What factors influence the weight of the bags?
What is the best technique to measure a bag?
What method of storage is best for me (pallet or floor)?
How many bags are there on one pallet?
What is the weight of a pallet full of bags?
What type of trailers do you use?
How many bags can be loaded onto a 53’ foot trailer?
What is the average delay for delivery?
How long do I have for unloading and who is responsible for unloading?
What is the time allowed for unloading?
Do you use your own trucks?
Is our product detrimental to the environment?
How many trees do you save annually by using a better process?
What is the ratio of liquid absorption compared to other wood shavings?
What is the average daily quantity of urine and feces of a horse?
How many bags are necessary to fill a 12' X 12' stall?
What influences the consumption of wood shavings?
What factors influence the price of a bag of wood shavings?
Do your prices vary from one season to the next?
What affects the availability of wood shavings on the market?
How can I place an order?
Is it possible to be on a regular schedule?
What are the different methods of payment available?
What is the best way to purchase your product if I we do not need a complete truck load?
What are your hours of business?
What is the weight of a rubber stall mat and how many are on a pallet?
What is a substitute product for wood shavings?
Are wood shavings more effective then wood pellets?
What is the process used in production?
If I distribute your product will I be protected if my customers deal direct with you?
What differentiates an excellent wood shavings producer from another?

Which wood resin do you use?
Strictly softwood, mainly pine, spruce and fir trees depending which plant we ship out of.
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Can all wood resins be used to make wood shavings litter?
No, certain hard woods like oak and walnut trees can contain toxins that are harmful to animals.
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What happens when wood shavings are heated?
Wood must be kiln-dried before processing so that the moisture content is below 19% (generally between 10 and 15%). This heating process eliminates bacteria and molds that can cause shavings to deteriorate and makesfor a more hygienic product for the user.
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What is the difference between unscreened and screened wood shavings?
The screening/filtering process involves 2 stages.  The first stage eliminates large pieces of wood.  The second stage reduces the amount of sawdust and dust.  Maximally reducing the dust in the product reduces the dust in the air of both you and your animals.  Exposure to these dust particles can be unhealthy and harm upper respiratory tracts.
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What is the difference between second grade shavings and first grade shavings?
Our wood shavings come from mills whose primary business is rough block wood used for clean lumber.  Some competitors use scrap milled wood products such as moldings, paneling and flooring.  These wood shavings can contain harmful adhesives, varnishes and other chemicals detrimental to the health of your animals.
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What are the advantages of having fine, medium or large shavings?
It is a question of personal choice, although the majority of people choose average size shavings. The fine shaving will have a higher absorbency level but does contain more dust. The average size offers the best combination between absorption and minimal dust. The large size is often less absorbing, causes more loss during cleaning but offers the lowest level of dust.
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What is the advantage of sealed plastic bags over paper bags?
The plastic bag is much easier to handle with a built in handle and resists tearing unlike paper bags.  The plastic bag can also be stored outside (for example: in an open truck during a show or while traveling), therefore making it possible to save interior storage space. Used plastic bags are sturdy and can be recycled as trash bags.
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What is the difference between heat sealed bags versus stapled bags?
Heat sealed bags are resistant to bad weather (water infiltration), plus they have no staples that can wound you or your animal.
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Are your bags totally waterproof?
Theoretically they are but we prefer saying that they are water resistant. Therefore, it is preferable to cover the bags with a tarp if they are left for a long period outside. Our bags also have a UV protection so that the plastic and shavings are protected from deterioration caused by sunlight.
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What is the pressure used to compress the bags and what is the ratio of compression?
We compact bags with 3000 lbs. of  pressure at a ration of 2.25 to 3.  Large shavings compact more easily than fine shavings.  However, we use the minimum ratio in order to avoid violating regulations.
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What is the weight of a bag?
The weight of our bags generally varies from 33 to 51 lbs. (15-23 kg) depending on the size of the bag and the factors mentioned above such as moisture and the type of wood.
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What factors influence the weight of the bags?
Quantity of product inside the bag, size of the wood shaving (the finer the wood shaving the denser it is and therefore heavier), wood type ( Douglas fir is much heavier than Canadian pine), and lastly the moisture content.
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What is the best technique to measure a bag?
In measuring a bag of wood shavings when the bag is opened, which makes it possible to evaluate coverage volume before compression. Neither the size of the bag , nor the weight makes it possible to establish a direct comparison just due to the factors mentioned above.
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What method of storage is best for me (pallet or floor)?
If you have access to a forklift or pallet truck, it is recommended to take your order on pallets to facilitate unloading and to reduce the handling of the product.  If not, it is preferable to buy your wood shavings by the bag loosely loaded onto the floor of the trailer and save the extra costs related to the pallets.
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How many bags are there on one pallet?
54 bags of 2.8 cubic feet and 45 bags of 3.25 cubic feet per pallet.
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What is the weight of a pallet full of bags?
Approximately 1800 pounds (818 kg).
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What type of trailers do you use?
We use 53 foot ’ trailers and the maritime containers are 40’ high cube feet.
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How many bags can be loaded onto a 53’ foot trailer?
The quantity of bags varies from 990 to 1275 bags depending on the format of bags as well as the method of loading. 
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What is the average delay for delivery?
For a delivery by truck, the average is of approximately 7 days but it can vary according to the season. For the delivery by train or boat, the time is variable.
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How long do I have for unloading and who is responsible for unloading?
You are responsible for the unloading of the truck upon its arrival at your site. It generally takes one person with a forklift 30 to 60 minutes to unload palletized load, a delivery of individually loaded bags (called a floor load) can take a team of 4-5 people up to 2 hours to unload.
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What is the time allowed for unloading?
We allocate a 3 hours maximum to unload the trailer. The trucking industry generally grants 2 hours. A time limit is forced to make it possible for transport companies to plan one hour of loading for their homeward bound load.
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Do you use your own trucks?
No, and for several reasons. Our primary objective is to concentrate on the production of bagged wood shavings and not on the trucking industry. The trucking industry is  competitive and in constant change. We work with several companies that are specialized in the field, therefore, we can offer prices more competitive than if we owned our trucks. These economies are inevitably reflected in your cost. All our truckers are in constant communication which enables us to ensure on time delivery.
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Is our product detrimental to the environment?
No. Our entire product is made from by-products of the converted timber industry. Wood is cut in forest, sawn, dried then planed to make the shavings. The shaving coming from this process are recovered and transformed into litter. There is little or no waste in our process.
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How many trees are save annually by using a better process?
By recovering the rough block wood industry by-products, we save more than 1,000,000 trees a year.
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What is the ratio of liquid absorption compared to other wood shavings?
Approximately 4 to 1. Example:  35 pound bag absorbs 140 pounds of urine.
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What is the average daily quantity of urine and feces produced by a horse?
A horse produces on average 35 pounds (16 KG) of excrement per day.
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How many bags is necessary to fill a 12' X 12' stall?

What influences the consumption of wood shavings?
The more often the stall is cleaned the more your consumption of wood shavings will diminish. The thickness of shavings in the stall to begin with, the cleanliness of the animal, whether the animal moves around a lot in the stall and the desired level of cleanliness  are all determining factors in consumption.
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What factors influence the price of a bag of wood shavings?
Green (higher level of humidity) shavings versus kiln dry shavings, kiln drying is a very costly process incorporated into the price of the bulk shavings. The size of bag, the larger the bag the more expensive it is to produce and ship. Plastic vs. paper. The plastic bag is more expensive to produce. Pallets vs. floor loading. The pallet loading is more expensive due to the cost of the pallets and film.
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Do your prices vary from one season to the next?
Our prices, like any company, can rise or fall depending on factors such as fuel surcharge, exchange rates etc., market demand. However, we never deliberately raise our prices to take advantage of our customers during the periods of shortage.
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What affects the availability of wood shavings on the market?
What influences more the market price and supply is the price of the saw log. The saw log is a commodity, which is traded in the financial markets just as gold and oil are. A slack demand of saw logs will inevitably cause a fall in the price, which results in a reduction of the production. When the demand is low, the supply of wood for shavings is low; therefore we will produce fewer bags. The phenomenon reverses if the price of the saw log is on the rise. It is therefore important to have a reliable and honest supplier who will not play the market. If you do business with an unstable supplier, you are likely to be surprised by price changes and you possibly find yourselves in shortage. When you choose a supplier, you should ensure that the company has several sources of raw materials. If your supplier has only one source and loses it, they will have difficulty to supply you. It is also preferable to have a supplier with several production facilities. Once again, this ensures you a more stable supply. If you seek a reliable supplier, also be sure that you choose a company that has not diversified into multiple fields (e.g. drink, wood flour, small animals, peat moss, etc…)
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How can I place an order?
You must contact us by telephone or mail to place an order for the desired product. We will in turn schedule a date of delivery with. You must also complete a credit application and forward it to us.
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Is it possible to be on a regular schedule?
Absolutely. In such a case, we will contact you on a regular interval that you decide and we will make sure that you are never in a shortage.
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What are the different methods of payment available?
The only accepted methods of payment are regular or bank checks and bank transfers. What is the best way to purchase your product if I we do not need a complete truck load? If you need a half-truck (approximately 500 bags), you can share a full truck with another company or person of your choice. If you do not know anybody to share a truck, contact us and it will please to us to try to find someone to share a full truck with you. If you wish less than 500 bags, we will refer you to a local distributor in your area.
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What is the best way to purchase your product if I we do not need a complete truck load?
If you need a half-truck (approximately 500 bags), you can share a full truck with another company or person of your choice. If you do not know anybody to share a truck, contact us and it will please to us to try to find someone to share a full truck with you. If you wish less than 500 bags, we will refer you to a local distributor in your area.
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What are your hours of business?
We are open Monday to Friday of 8:00 to 12:00 and 13:00 to 17:00 Eastern Time. If our offices are closed, do not hesitate to leave us a message and we will get back with you as soon as possible.
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What is the weight of a rubber stall mat and how many are on a pallet?
95 pounds (43 kg). There are 25 mats per pallet.
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What is a substitute product for wood shavings?
Bagged or bulk wood shavings are the principle products used as horses litter. One also can find wood pellets, straw, the paper pellets as well as peat moss. There also exists other more marginal products.
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Are wood shavings more effective then wood pellets?
It is really a question of personal choice. If you use the wood pellets, you must ensure that they are made only from soft wood. It is also significant to make sure that your manufacturer does not use adhesive to form the pellet. Also verify that the wood used does not come from recycling and that your manufacturer is specializing in products for the animals and not for fueling stoves.
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What is the process used in production?
The first stage is to take the rough block wood raw material sourced nearby. The saw log is brought to the factory by truck, discharged, and classified according to the size, the quality, the content of water, and then kiln dried. The wood shavings are made then mixed and screened to obtain the size required. The product is then filtered to reduce dust and to eliminate any residues. The filtered shavings move towards the bag-filling machine, bags are filled and sealed. Bags are then put on pallets automatically, coated with film then loaded in the trailers on pallets or loosely on the floor.
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If I distribute your product wiil I be protected if my customers deal direct with you?
We are a professional, responsible and honest company. We carefully screen customer calls to the best of our knowledge as we have several hundred regular customers. We will never deliberately sell our product directly to one of your customers. Our goal is to grow with you. 
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What differentiates an excellent wood shavings producer from another? 

• Year round availability (for others it can become difficult to get the product in peak seasons)
• Consistent quality product
• Price stability from one season to another
• On Time Delivery
• Courteous Service
• Specialized production focusing only on serving the animal health industry.